Commissioning Installers Guide

Get started

1. Power Up and Check Connection

1. Confirm that the hub and multiplexers are powered on and that they all show as ‘Online’ in the axxs.tech dashboard.
2. Confirm that unit controllers are also powered on.

2. Open the Staff Access Control App

View User App Guide for Installers for more details about the app

Launch the app on your phone. If you haven’t downloaded it yet, find it on the Apple App Store or Google Play Store. Please note that facility organisations may have their own specific apps. Make sure to download the one relevant to the organisation your installing.

3. Enrolment

Call StorAxxS on 07 3088 8092 to perform enrolment for the unit controllers and OTA all devices to the latest versions.

4. Set and Verify Commissioning Mode

Enabling site commissioning mode.

1. From the Sites page click the site installation is happening at, click Action > Edit in the top right
2. On the Site Edit page, check the checkbox marked Enable Site Commissioning Mode and then click Save at the bottom of the page
3. Ensure the site is in 'Commissioning Mode.' This will be displayed in the User app with a clear notification at the top of the screen.

Commissioning

From this point forward, repeat the following steps for each unit controller and lock pair.

Initiate Test

1. Verify that the smart lock is connected to the unit controller.
2. Ensure the LED on the unit controller is solid blue.
3. Close the unit door so the magnets activate the reed switch, then wave in front of the unit controller to trigger the motion sensor. Triggering both the motion sensor and reed switch simultaneously will initiate the commissioning test.
4. Once the test begins, the unit controller’s ambient light will flash, and the lock will start its home calibration.
5. You’ll hear a whine from the lock, and if extended, it will fully retract.
6. A few seconds later, the lock will extend, then retract again. When it retracts, open the door to deactivate the reed switch.
7. The lock will extend one final time. When this happens, close the door to trigger the reed switch again.
8. The lock will retract one last time, and within 1–2 minutes, the test result will appear in the installer app.

Access and Record Test Results

Accessing the test results in the user app.

1. Tap the ‘Controllers’ tab located at the bottom of the screen.
2. Scroll through the list of controllers to find the UC you just tested. Compare the serial number displayed on the app with the serial number on the UC to ensure they match.
3. Tap ‘Add Result’ next to the UC you tested. This will take you to the Test Results page.
4. On this page, check that the snapshot is clear. Confirm that all tests have passed by reviewing the test indicators.
5. Use the Lock and Unlock buttons to verify that the unit opens and closes properly, and ensure all lights functioned correctly during the test.
6. If you can successfully lock and unlock the lock from this page, close the door and tap Calibrate HES Closed.
7. Confirm that the HES Closed value updates above the button.
8. Open the door and tap Calibrate HES Open, ensuring that the HES Open value updates as well.
9. If the controller’s tests passed, you were able to lock/unlock the lock and calibrate the Open/Closed HES values, proceed with the following:
   1. Tick the checkbox confirming that the cabling, UC alignment, fixings, and locking mechanism are working correctly.
   2. Select the dropdown, enter the unit number, and assign the controller.
   3. Press the now green Pass button to complete the process.

Confirm that all tests have passed

Use Lock and Unlock buttons to test unit door

Calibrating HES values and confirm all devices working

Creating a New Unit (if necessary)

Creating a new unit from the test results page

1. If your unit isn’t listed in the ‘Assign Unit’ dropdown, tap the ‘+’ button next to it.
2. A modal will appear for creating a new unit. Type in the unit name you wish to assign and then tap the ‘Create Unit’ button to finalise.

Support System

Check out our  Installer Knowledge Base articles

Call (07) 3088 8092  to talk to our staff

Email support@storaxxs.com to create a ticket in our help desk