User App Guide for Installers

The app simplifies hardware commissioning and testing during facility setup. Once hardware is commissioned, it becomes configurable on the StorAxxS Cloud Platform. This streamlines the installation process, saving time and reducing errors.

Getting Started with StorAxxS Mobile App

Downloading and Installing

Search for ‘StorAxxS’ in the Apple App Store or Google Play Store to download and install the app.

Prior to First Use

Before logging in, users must be registered on the dashboard and assigned the correct permissions:

1. Navigate to Settings > Users on the dashboard.
2. Click New to open the New User form.
3. Complete the form with the user’s first name, last name, email, phone, and organisation.
4. Assign a password (which the user can change later).
5. Save the new user, then go to the Permissions tab to assign their role and site permissions.
6. Select the user’s role and the site they will access, and click Save.

Once registered, the user can log in with their email and password.

Using the App

Login

1. Open the StorAxxS app.
2. Tap Login, and then follow the Staff Login link.
3. Enter your registered email and password, tap Login

Access Tab

This tab allows you to manage site access and oversee hardware commissioning:

Access tab

1. Site Selector: The current site initials are displayed in the top-right corner; tap to switch sites or log out.
2. Commissioning Mode: If the site is in commissioning mode (during installation/testing), this flag appears.
3. Accordion Headers: Units are grouped under categories like Gates (for all gates on-site), Untested, Unassigned, Fail, and Pass.

Unit Detail Page

Here you can manage and test individual storage units:

Unit details

1. Status Tags: Show unit status (e.g., Untested) and the controller assigned to the unit.
2. Door Operation: Tap to lock/unlock the storage unit door.
3. Controller Info: View details and controller management options (see below).

Controller Management

Here you can run the test program, reboot, remove or replace a unit controller:

Controller management

1. Enable Test Mode: Reboots the controller into testing mode. This is not typically used during commissioning as the controller is already in commissioning mode.
2. Reboot Button:Reboots the unit controller. The controller will reboot into different modes depending on the unit’s commissioning status:
   1. Test Passed: Reboots normally.
   2. Test Failed: Reboots into commissioning mode if the site is still in commissioning mode.
   3. Test Pending: Reboots into commissioning mode during testing.
3. Unit Controller Dropdown: Allows you to reassign controllers to the unit if necessary.
4. Remove UC Button: Removes a controller from a unit without replacing it.
5. Replace Controller Button: Updates to Remove Controller when removing a controller from a unit.

Controllers Tab

The Controllers Tab helps you search and manage unit controllers:

Controllers tab

1. Search Bar: Search for a controller by its serial number.
2. Accordion Headers: Organise controllers by status such as Tests, Failed, and Unassigned.
3. Add Result Button: Takes you to the test results page for a specific controller, where you can conduct or review tests.

Test Results Page

This page lets you view, manage, and finalise the outcomes of hardware tests:

Controller test result page

1. Test Snapshot: Displays detailed test results, including motion detection, lock operation, latency, and Wi-Fi strength.
2. Notes Section: If a test fails, you must add a note explaining the reason. Notes are optional for passed tests but can provide additional context.
3. Pass/Fail Buttons: Finalise the test by passing or failing the controller. You must select the confirmation checkbox before marking a test as passed. Failed tests require an entry in the notes section.
4. Device Test List: Displays a history of all previous tests, such as the initial onboarding test and the commissioning test completed on-site. You can open each test to review detailed results and snapshots.