9.3.6 Release Notes

Version: 9.3.6

Release Date: 02 Sep 2025

Type: Major release

Key Highlights

This release significantly improves system reliability through enhanced Motorised Lock workflows, expanded device compatibility, and streamlined installation processes. Key improvements include remote lock updates, better fault handling, and resolved staff notification issues.

Major Changes

Motorised Lock Workflow

• OTW Updates: Enable remote updating of the motorised locks
• Retry Logic: Improved retry logic for jammed locks
• Fault Acknowledgement: Improved reporting of jammed locks & acknowledgement on dashboard
• Workflows: Streamlining of accessing and securing workflows

Device Compatibility

• Motorised Lock Enrollment: Devices no longer delete themselves when re-enrolling
• Device Compatibility Mode: Enables high adaptability between devices
• Automatic Updates: Adds minimum device versions for hubs (automatically update old devices)

Pinpad

• Alarm Disarming: Allow customers to disarm alarms for their unit for a configurable time period when entering a site using a pin pad
• Site Migration: Pin Pads can now migrate between hubs on different sites without manual reassignment

Installation Staff Requests

• Push Notifications: Restored push notifications for alarming units
• Permission Issues: Resolved issues related to installer accounts
• Default Fields: Setup defaults for integration fields
• Persistent Dashboard Filter: Dashboard list filters now persist between page reloads
• Commissioning Tests: Now displays and sorts by test triggered timestamp in the user app
• Bulk Actions: Users can now bulk delete units & bulk select is cleared when action is triggered

Fixes & Improvements

Motorised Lock

• Homing on reboot & commissioning is disabled
• Commands are retried before reporting jammed
• Added factory reset command via dashboard
• Unlock timer restart on jammed state recovery

Unit Controller

• Ambient light and RGB flash on lock commands (for identification)
• Pass down configs to dependent motorised locks
• Sync Bluetooth credentials over websocket
• Improved status handling for UCs and their dependent motorised locks

Multiplexer

• Added channel status display via RGB
• Flushes buffer on bad data from UC (to correct packet sequence)
• Reconnect to hub websocket when hub disconnects

Hub

• Configurations & site settings now persist between restarts
• Device statuses are persisted locally immediately 

Device Communications

• Device status handling for device compatibility mode
• Backwards compatibility for devices predating device compatibility mode

Admin Dashboard

• Fixed installer permissions (multiplexer and UC rename/deletion)
• Fixed an issue with alarm banners overlapping messaging system
• Tables now have persistent column filters
• Tables now have improved bulk selection utilities
• Added default fields for SiteLink integration
• Unit table updates
  • Added filtering for jammed devices
  • Added bulk selection & deletion
• User list respects site filtering
• Multiplexer page displays missing units of measurement
• Browser icon updated to match dashboard icon
• Firmware update displays more descriptive placeholder
• Devices table updates
  • Added bulk access/secure commands (direct to device)
  • Replaced Hub column with device parent column
  • Updated serial column to make better use of available data
  • Reduced data payload to improve loading performance
• Devices table now has bulk access/secure commands
• Multiplexer network table now has bulk access/secure commands
• Fixed an issue with device config updates always throwing an error

Mobile App

• Commissioning tests now sort by test triggered time
• Improved error messages for unit creation issues
• Fixed issue with push notifications not sending

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