Customer App - Download, Register, Link

This article details how to download the StorAxxS Customer App, register an account and link your storage unit (if required).

The StorAxxS Mobile App:

• Allows customers to have secure and contactless access to their storage units
• Enables customers to manage their accounts and share access to their units 
• Provides a complete history log of site access and door activity
• Includes snapshots whenever the unit door is opened and closed
• Sends push notifications to inform customers when their storage units have an alert

Download the App

To download the StorAxxS app, search for ‘StorAxxS’ in the Apple App store or Google Play store. Follow the steps to download and install the app.

Connect to the facility WiFi

Customers can use the local wireless internet connection to improve their onsite access by joining the following Wi-Fi network or scanning the QR Code below:

SSID/Name: StorAxxSGuest Password: WelcomeToStorAxxS!

Registering an Account

On your mobile device:

1. Tap the StorAxxS app
2. Tap Register from the main page of the app
3. Enter the required details and tap Register
4. Verify your email address by entering the code emailed to you
5. Set a site PIN Code if required
6. Log into your account

After you have logged in or completed account registration, you’ll be on the Access page of the app.

Your storage unit will automatically appear on the Access page if the mobile number in your StorAxxS account matches the mobile number used for your storage unit booking.

Linking your Storage Unit

1. On the Access page of the app, tap the Link Access button
2. Type in your Unit name and Linking Code
3. Tap Continue to confirm
4. Your storage unit and the facility gate should now be listed on the Access page

This is only required if your storage unit is not yet linked in the app.

Related Articles:

• How to access your storage unit
• Sharing Access to your unit 
• How to update your account details
• How to manage PIN codes