Admin > Organisations

Created by StorAxxS Support, Modified on Mon, 12 Aug at 9:12 AM by Damian Gillespie


Organisations settings are accessible only to organisation managers or users with higher permissions.


  • Available on the Admin Dashboard in Admin > Organisations


This article contains:





Organisations List


This will list the organisations you have access to, which you can click on to see further details for a specific organisation:


Sites

  •  lists the sites that belong to the organisation and which are accessible via the dashboard.


Users

  • lists all the dashboard users that have access to the organisation via the dashboard.

  • new users can be created.

Service Accounts

  • these accounts are for direct API access to the platform, please contact support for more information.


Xero

  • integrates payment transactions with Xero accounting software.


Features

  • lists the enabled organisation features.


Customer Settings

  • displays the status of the Customer Settings i.e. enabled or disabled.


Security Settings

  • displays the status of the Security Settings i.e. enabled or disabled.


Access Roles

  • lists the user roles that can access rented units.





Edit Organisation Details

  • Select the 'Actions' button located in the top right hand corner of the Organisation details page.
  • The 'Edit Organisation' page will display.
  • Edit any of the details or configure the organisation wide settings.



Customer and Security Settings

Allow free products 

  • This setting is only displayed if the Dashboard Operations feature is enabled.
  • If the Dashboard Operation feature is enabled this will allow products to have a $0 value and customers will not be charged.


Customers require an address

  • New customer accounts created via the dashboard will require an address.
  • Customers will still be able to register via the app without entering an address, however, if they edit their account details an address will be required.


PIN code uniqueness

  • Disabled: Allows duplicate PIN codes.
  • Site: Prevents duplicate PIN codes within a single site, but allows them across different sites within the organisation.
  • Organisation: Prevents duplicate PIN codes across all sites within the organisation.


  • Bolster security by requiring that all PIN codes are unique within a site or an organisation.
  • When Site or Organisation uniqueness level is set, customers will see this message if they attempt to create a new PIN code that is the same as one they already have.


  • Customers and Users will see this message if the PIN code is already being used by someone else in the site or organisation.

With the setting disabled:

  • PIN code uniqueness will not be enforced.
  • PIN codes can be created that are identical to other PIN codes that are already in use within the organisation.


PIN code complexity

  • Bolster security by not allowing PIN codes that are sequential (123456) or have repeated numbers (555555).
  • When this is set users and customers will see this message if they attempt to create a new PIN code that is not complex enough.


Show PIN codes on dashboard

  • Enhance visibility by choosing whether customer and user PIN codes are displayed on the dashboard on the customer's detail page under the PIN Codes tab.
  • When this is set PIN codes can be viewed by selecting the 'eye' icon and selecting the icon again will hide the PIN code.




Customers can change their own PINs

  • Empower customers by enabling or disabling customers' ability to edit their own PIN codes via the app.
  • When this is set customers can create, edit and delete their own PIN codes via the app, by:
    • Select the 'New' button to create a new PIN code
    • Select the 'pen' icon to edit the PIN code
    • Select the 'rubbish bin' icon to delete the PIN code




Customers require email validation

  • This requires customers to validate their email address during account registration for added verification.
  • During the registration process, customers will be sent an email with a verification code.
  • To complete registration customers will be required to enter the verification code to validate their email address.


 

Log failed pin codes

  • Security Monitoring: Control the display of failed PIN code attempts in the gate activity log on the dashboard, which appears in the Dashboard > Activity page and the Gate > Activity pages.
  • All failed PIN code attempts will be displayed in the 'Activities' tab on the Gate Details page of the dashboard.

 


Overlocking Quarantine Period (hours)

  • This sets the number of hours a unit is overlocked for before all users within that organisation are able to access the unit.
  • E.g. For a 42 day quarantine period this would equate to 1,008 hours.


Rented Unit Access Roles

  • Role-Based Permissions: Customise permissions to access rented units based on user roles.
  • Flexible Control: Manage unit access directly from the dashboard or user app, ensuring the right people have access at the right times.
  • The selected user roles will be able to access rented units, meaning they can lock and unlock units even when rented to a customer, otherwise only the customer can control access to their rented units.

















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